Our Policy

CANCELLATION POLICY

When booking an appointment we require our guests to have a card on file to follow our cancellation policy.

What is our cancellation policy?

A 50% deposit is required to secure all appointments. This amount is applied toward your service total. Deposits are non-refundable in the event of late cancellations or no shows.

Cancellations or rescheduling must be made at least 24 hours prior to your appointment.

- Same-Day Cancellations will result in a $35 fee.

- No-Call/No-Shows will result in a loss of deposit.

By booking an appointment, you agree to this cancellation policy.We appreciate your understanding and respect for our artists’ time.

Why do we have a cancellation policy?

An effective cancellation policy is an important piece of any appointment-based business.  At LBL we a lot a certain amount of time per service to achieve the procedure you are selecting to have done. So please make sure you are on time and ready to get beautified by our talented team.

PAYMENT INFO

We accept Cash, Check and credit card. We do not accept tip on card.
Loyalty cards provided when paying cash for services over $45.
There will be a 3.5% Non-cash adjustment to all Debit/Credit Card transactions.
Recommended tipping for your technician- Cash, Venmo, Zelle is available and greatly appreciated.

NO REFUND POLICY

Our stylists take much pride in the services they provide. You are paying for your technicians time, product and other expenses used to provide you with a service. No refunds will be given for any reason on services. Please notify us of any questions or concerns within the first 72 hours of your service.

LATE POLICY

Please call if you are running late.
Arrivals over 15 minutes late may be considered a no-show and will be charged accordingly.
If you arrive late but can still be serviced, the full service price applies, and results may be affected due to time constraints.

NO GUEST POLICY

To maintain a calm and safe environment:

Only scheduled clients are permitted in the salon.
Children are not permitted unless they are receiving a service.